3 Ways IT is Improving the Customer Experience

  Customers do not interact with businesses the same way that they did in the past. Thanks to social media, digital technologies, and mobile devices, the customer journey is transforming. People expect to be able to connect with businesses through a number of channels. They want flexibility, convenience, and personalization to be part of the…

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What Are These New Emerging IT Roles?

The rise of technology in the workplace has also given rise to tech-focused positions that didn’t exist five to ten years ago. Common, in-demand positions today like app developers, web designers, data scientists, social media managers, and others were rare or nonexistent. Now, one recent report from Deloitte claims that disruptive technologies have actually created…

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