The Best Ways to Deal with Angry End-Users

Enterprise software is usually created for a big company with several different employees. Some might be able to operate it without any issues, others might struggle. Unfortunately, a big user pool also leads to a large number of complaints and disgruntled users. These complaints are inevitably directed towards the technical support department that has to…

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How To Your Manage Multinational IT Team

According to the Global Policy Forum, as of 2014, there are over 40,000 multinational corporations working through 250,000 affiliated firms. That’s a lot of data being shared across borders. That’s also a lot of IT employees working to keep information flowing and secured. Do you work for a multinational company? If so, then you know…

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